Information Technology Services

213.414.6534213.414.6534

SECURE COAT® BELIEVE IN SERVING, RATHER THAN EARNING

Support

We strive to provide you with the best possible support in order to resolve any query or concern that you might have through following support options such as basic telephonic support, e-mail support to on-line support through remote maintenance, where we support the client by having remote access to the client's servers.

Remote support

Secure Coat® provides remote support and troubleshooting services that give you the greatest leverage for your IT budget. Sophisticated remote access tools and experienced technicians and engineers combine to enable Secure Coat® to resolve most IT problems without wasting time and expense by traveling to your site. We offer a cost-effective remote support to our clients for their critical business applications.

E-Mail support

A 24-hrs response to your problem, for our existing clients we provide free email support. The prices depend on the level of service opted for.

On-site Support

Secure Coat® offers on-site support solutions such as trouble-shooting, intervention, installation and migration to ensure continued productivity and a solid return on investment. We also provide onsite support to those clients who need constant monitoring and maintenance of the system at their site.

We carefully choose experts who are skilled in client interaction, to provide technical as well as functional support. These work along with the client to provide time and cost effective solutions maximizing the returns of the client's money.

Technology Partners
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  • Blue Coat Systems
  • SONICWALL
  • GFI
  • Check Point
  • Lurhq
  • Netscreen
  • Tipping Point
  • Crossbeam Systems
  • Latis Networks
  • Enterasys
  • eiq Networks
  • Blue Coat Systems
  • SONICWALL
  • GFI
  • Check Point
  • Lurhq
  • Netscreen
  • Tipping Point
  • Crossbeam Systems
  • Latis Networks
  • Enterasys
  • eiq Networks
  • Blue Coat Systems
  • SONICWALL
  • GFI
  • Check Point
  • Lurhq
  • Netscreen
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© 2012 All rights reserved. Secure Coat®, Suite# 426, 4th Floor, Block-14, Mashrique Centre, Suleman Farsi Road, Gulshan-e-Iqbal, Karachi-75300